Privacy Policy
This General Ovoru Privacy Policy (also referred to as the "Privacy Policy") provides information on the collection, use, sharing and processing of personal information by Ovoru Consulting and its affiliates ("Ovoru", "we" or "us") in connection with your use of Ovoru websites, mobile applications, and social media pages that link to this Privacy Policy, your interactions with Ovoru during in-person meetings or at Ovoru events, and in the context of other offline sales and marketing activities. This Privacy Policy also explains the choices you have in relation to these processing activities.
This Privacy Policy was last updated on November 20, 2021. However, the Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website Privacy Overview. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way.
As used in this Privacy Policy, "personal information" or "personal data" means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events. Personal information is also referred to as "information about you." For more detail about the types of information about you that we may process.
This Privacy Policy applies to the processing of personal information by Ovoru of:
Visitors and users of the various Ovoru sites,
including our websites on ovoru.com, computer or
mobile software applications and our social media
pages that link to this Privacy Policy (collectively
referred to as the sites);
Attendees of Ovoru events;
Customers and prospective customers and their representatives;
Subscribers to Ovoru Newsletter
Suppliers and business partners and their representatives.
When interacting with our websites, you also have the ability to link or connect with non-Ovoru websites, services, social networks, applications or other features. Enabling these features will lead to other parties than Ovoru processing information about you. Ovoru does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.
Ovoru is responsible for processing your personal information described in this Privacy Policy.
Ovoru can process information about you collected both offline and online.
Offline information about you originates
from our interactions with you during in-person meetings or
at Ovoru events, conferences, workshops or gatherings;
Online information about you originates
from your activities on our sites, for example, in relation
with your Ovoru accounts, sales inquiries or subscription to
our newsletters, or from your interactions with Ovoru via electronic
communication tools such as email or telephone. Information
about you may also be provided by third party sources, such as
data aggregators who may not have a relationship with you.
Online information about you may also originate from the use of
cookies and similar technologies (for example, pixel tags and
device identifiers) on our sites or sites of third parties.
For more information on cookies and similar technologies,
please see Section "J" below.
Information about you that Ovoru may be collect and process includes:
Name and physical address, email addresses,
and telephone numbers;
Demographic attributes, when tied to personal
information that identifies you;
Photographs and testimonials;
Transactional data, including products and services
ordered, financial details and payment methods;
Company data such as the name, size and location
of the company you work for and your role within the company;
Data from surveys and publicly available information,
such as social media posts;
Unique IDs such as your mobile device identifier
or cookie ID on your browser;
IP address and information that may be derived
from IP address, such as geographic location;
Information about a device you use, such as browser,
device type, operating system, the presence or use of
"apps", screen resolution, and the preferred language;
Behavioral data of the internet connected computer or
device you use when interacting with the sites, such as
advertisements clicked or viewed, sites and content areas,
date and time of activities or the web search used to locate
and navigate to a site;
CEO name linked to the CEO's company information and
activities (for certain Ovoru services relating to public
company information and activity).
Please note that Ovoru does not control the content
that you may post to Ovoru Communities forums or social
networks; in some cases, such content may be publicly
available on the Internet. You should carefully consider
whether you wish to submit personal information to these
forums or social networks and whether you wish to make your
profile available to other users, and you should tailor any
content you may submit accordingly.
We may use personal information for the following purposes:
To communicate and respond to your requests and inquiries to Ovoru;
To deliver functionality on our sites and for their technical
and functional management;
To administer subscriptions of Ovoru Bulletin;
To market our products and services or related
products and services, and to tailor our marketing
and sales activities to your or your company's interests;
To engage in transactions with customers, suppliers and
business partners and to process orders for Ovoru products
and services;
To analyze, develop, improve and optimize the use,
function and performance of our sites and products and services;
To manage the security of our sites, networks and systems;
To comply with applicable laws and regulations and to operate our business;
We may also use the names of company CEOs to provide
select services to Ovoru customers which may include
publicly available information regarding names of
company CEOs.
These purposes are described below in further detail.
To communicate and respond to your requests and inquiries to Ovoru
If you get in touch with us (such as by submitting contact forms on our sites, attending Ovoru events or other occasions, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.
To deliver functionality on our sites and for their technical and functional management
When you choose to register with us (such as to make use of our communities), we need to process the personal information provided by you so that we can create and manage a personal account for you. Upon creating your account, we will send you your personal login information. This personal information enables us to administer your account, for example by changing your password for you.
To administer subscriptions of Ovoru Bulletin
If you subscribe to our Bulletins (such as "Ovoru") we process information about you to administer your subscription to our Bulletins (including the renewal process).
To market our products and services or related products and services and to tailor marketing and sales activities
Ovoru may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions (including via newsletters). Ovoru may also use personal information to advertise Ovoru's products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions). We do our best to tailor your website visit, marketing experience and our communications to your expressed interests. This happens, for example, if you sign up for an Ovoru community or any program.
If you attend an event, Ovoru may process information about you gathered in relation to the event and can share information about your attendance with your company. Ovoru may also permit designated event partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.
We may also process your personal information to post testimonials on our sites, but will first obtain your consent to use your name and testimonial.
To engage in transactions with customers, suppliers and business partners and to process purchases of our products and services
If you place an order for our products and services, or if you provide services to Ovoru, our employees, customers or partners as a supplier or business partner, Ovoru processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services (e.g., by contacting you to activate your Cloud services credits). If you download products or services from our sites, Ovoru uses information about you to confirm certain information about your order (for example, that you did not experience problems in the download process).
To analyze, develop, improve and optimize the use, function and performance of our sites and products and services
We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, as well as marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, Ovoru may process personal information when moderating these activities.
To manage the security of our sites, networks and systems
We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.
To comply with applicable laws and regulations and to operate our business
In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.
To provide select services to Ovoru customers which may include publicly available information regarding names of company CEOs
For some services, we may collect the publicly available names of CEOs of companies to better understand the status of these companies and help inform our services which relate to providing customers information about other companies.
For personal information collected about you, our basis for processing is the following:
In order to communicate adequately with you and to respond
to your requests, we need to process information about you
and therefore have a legitimate interest in processing this
information.
In order to engage in transactions with customers,
suppliers and business partners, and to process purchases
and downloads of our products and services, we need to process
information about you as necessary to enter into or perform a
contract with you.
We process personal information for marketing and sales activities
based on your consent where so indicated on our sites at the time your
personal information was collected, or further to our legitimate interest
to market and promote our products and services.
We rely on our legitimate interest to analyze,
develop, improve and optimize our sites, products
and services, and to maintain the security of our
sites, networks and systems.
In order to comply with applicable laws and regulations,
such as to comply with a subpoena or other legal process,
or to process an opt-out request.
Ovoru maintains personal information for the following retention periods:
Information about you we collect to engage in transactions
with our customers, suppliers and business partners, and to
process purchases of our products and services, will be retained
for the duration of the transaction or services period, or longer
as necessary for record retention and legal compliance purposes.
If you have registered for our newsletters and blogs, your
subscription data will be retained for as long as you are subscribed
to our distribution lists. Ovoru retains records of that deletion for 30 days.
Contact information such as your email address or phone number collected
online on our sites or offline from our interactions with you at Ovoru events
and conferences, and used for direct marketing and sales activities will be
retained for as long as we have an active (customer) relationship with you.
We treat you as an active contact if you have interacted with Ovoru or updated
your contact details and preferences in the past 18 months; and you have not
made a deletion request.
Personal information needed to retain your opt-out preferences is
retained for 20 years (or longer as necessary to comply with applicable law).
Sharing with third parties
We may share personal information with the following third parties:
Third-party service providers (for example, credit card processing
services, order fulfilment, analytics, event/campaign management,
website management, information technology and related infrastructure
provision, customer service, e-mail delivery, auditing, and other similar
service providers) in order for those service providers to perform business
functions on behalf of Ovoru;
Ovoru distributors or resellers for further follow-up related to your
interests, specific partners that offer complementary products and services
or with third parties to facilitate interest-based advertising;
Relevant third parties in the event of a reorganization, merger,
sale, joint venture, assignment, transfer or other disposition of all
or any portion of our business, assets or stock (including in connection
with any bankruptcy or similar proceedings);
As required by law, such as to comply with a subpoena or other
legal process, when we believe in good faith that disclosure is necessary
to protect our rights, protect your safety or the safety of others,
investigate fraud, or respond to government requests, including public
and government authorities outside your country of residence, for national
security and/or law enforcement purposes.
When third parties are given access to personal information, we will take appropriate contractual, technical and organizational measures designed to ensure that personal information is processed only to the extent that such processing is necessary, consistent with this Privacy Policy, and in accordance with applicable law.
Ovoru has implemented appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.
Cookies and similar technologies (e.g., pixels tags and device identifiers) are used by Ovoru and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified in section "E" above.
When do we use cookies and similar technologies?
Cookies are small text files that contain a string of characters and uniquely identify a browser on a device connected to the Internet. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-Ovoru sites that host our plugins or tags. We use cookies and other technologies on all our sites to ensure the best possible and secure experience on our sites and to provide you with tailored information on products and services. Ovoru also uses cookies or similar technologies on its sites to collect online information such as your mobile device ID, IP address, and other information about your device, as well as behavioral data of your device usage on our sites (e.g. pages viewed, links clicked, documents downloaded).
Which types of cookie are used by Ovoru
See more information on the types of cookies used by Ovoru and how to handle cookie preferences.
We provide multiple choices in respect of the information we process about you:
Opt-out of our use of your personal information.
You may withdraw consent you have previously provided for the
processing of information about you, including for email marketing by Ovoru.
Delete personal information.
You can ask us to erase or delete all or some of the information about you.
Change or correct personal information.
You can edit some of the information about you by. You can also ask us
to change, update or fix information about you in certain cases,
particularly if it is inaccurate.
Object to, or limit or restrict use of personal information.
You can ask us to stop using all or some of the information about you
(for example, if we have no legal right to keep using it) or to limit our
use of it (for example, if the information about you is inaccurate).
Right to access and / or have your information provided to you.
You can also ask us for a copy of information about you and can ask for a
copy of information about you provided in machine readable form if you reside
in any country that provides you this right as a matter of law.
You can exercise these choices in accordance with applicable laws as specified.
Written inquiries to the Global Data Protection Officer may be addressed to:
Email: legal.officer@ovoru.com
Sensitive personal information.
We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).
Children's privacy.
As a company focused on serving the needs of businesses, Ovoru's sites are not directed to minors and Ovoru does not promote or market its services to minors, except in very limited circumstances as part of specific educational outreach programs with parental permission. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us through this:
Email: legal.officer@ovoru.com
So that we may immediately delete the information from our servers and make any other necessary corrections. Additionally, please use this same form to request removal of content or information that was posted to our sites when the registered user was under the age of 16. Please note that such requests may not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.
I. You agree that you shall fully defend and indemnify Ovoru, from any and all claims, demands, actions, suits, losses, liabilities, damages, injuries, fines penalties, costs and expenses, attorneys' fees, arbitration fees, mediation fees, expert expenses, and all other consequences of every kind, directly or indirectly resulting from any and all failure(s) of you or your agent(s) to fully comply with all duties, obligations and other provisions set forth in this Agreement, including, but not limited to, your warranties or your violation of a third party's intellectual property rights. You further agree to defend, indemnify and hold harmless Ovoru, from and against any and all claims, demands, actions, suits, loses, liabilities, damages, injuries, fines, penalties, costs and expenses, including, without limitation, reasonable attorneys' fees, arising out of any property damage or recoverable economic loss incurred by a third party, to the extent such damage or loss is caused by any act or omission of you or your agents in connection with the performance of this Agreement. You agree that Ovoru shall have the right to participate in the defense of any such claim through counsel of its own choosing at your expense.
II. You understand that your ERP & CRM Business Management Solutions Suite and/or design service and/or website may be hosted and accessed in Mexico, Canada and the United States and in other countries around the world, and you agree to abide by Mexico, Canada and United States law, the local laws of other jurisdictions where your website may be hosted or accessed, and any other applicable export control laws and not to transfer or permit the transfer, by electronic transmission or otherwise, any content or software subject to restrictions under such laws to a destination prohibited under such laws, without first obtaining, and then complying with, any requisite government authorization; you agree that Ovoru may remove content, restrict access, or shut down your website if, in Ovoru’s discretion, your website or any of its content is not in compliance with applicable law. You further agree not to upload to your Ovoru account any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.
III. You represent and warrant that you are not a national or resident of Burma/Myanmar, Cuba, Iran, Iraq, Libya, North Korea, Serbia, Sudan, and Syria or any other country subject to U.S. Treasury Department embargo restrictions, and that you are not listed in the "Entity List" or "Denied Persons List" maintained by the US Department of Commerce or the list of "Specially Designated Nationals and Blocked Persons" maintained by the US Department of Treasury. You further acknowledge that you are not a national or resident of a country whose name is otherwise omitted from the registration form for Ovoru Services. Residents of countries which are serviced by a Ovoru affiliate are required to contract with those Ovoru affiliates, and you represent and warrant that you are not a resident of one of those countries.
Ovoru has appointed a Global Data Protection Officer. If you believe your personal information has been used in a way that is not consistent with the Privacy Policy or your choices, or if you have further questions, comments or suggestions related to this Privacy Policy, please contact the Global Data Protection Officer.
Written inquiries to the Global Data Protection Officer may be addressed to:
Email: legal.officer@ovoru.com
If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.
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